Welcome to Our FAQs
Have questions? You’re in the right place! Our FAQs section is designed to provide you with quick answers about our cleaning services, booking process, and more. Explore below to find what you need and feel free to reach out if you need further assistance.
FAQs
Your Questions Answered Quickly
We provide a range of cleaning services, including residential cleaning, office cleaning, deep cleaning, and specialized services tailored to your needs. Our team is equipped to handle all types of spaces to ensure a spotless environment.
Our booking process is simple. You can book a service directly through our website. Just select the date and time that works for you, and we will confirm your appointment shortly. It’s quick and convenient!
Yes, every cleaner on our team undergoes a thorough background check and training to ensure they meet our high standards of quality and safety. You can trust our professionals in your home or office.
We accept various payment methods, including credit cards, debit cards, and cash. You can choose the method that suits you best when booking your service.
Your satisfaction is important to us. If you’re not satisfied with our cleaning service, please let us know within 24 hours, and we will send a team back to make it right at no extra charge.
Yes, we bring our own cleaning supplies and equipment to ensure that we can provide the best service possible. If you have any special requests or preferences, feel free to let us know.
Absolutely! We offer options for recurring cleanings, whether it’s weekly, biweekly, or monthly. Just let us know your preferred schedule when booking.
Yes, all our cleaners are insured to protect you and them during the cleaning process. Your peace of mind is our priority.
No, you don’t need to be home during the cleaning. If you prefer, you can leave a key or provide access through a secure entry method. Your convenience is our goal.
Your feedback is valuable to us! You can provide feedback directly through our website after your cleaning service or reach out via email or phone. We want to hear from you!
We provide cleaning services throughout Dubai and surrounding areas. Let us know your location, and we can confirm if we service your area.
It helps to clear small items from surfaces and secure any valuables. This allows our team to focus on the cleaning tasks effectively. We appreciate your assistance!
We provide a variety of cleaning services tailored to meet your needs, including residential and commercial cleaning, deep cleaning, and specialized services such as carpet and window cleaning. Our team is trained to deliver quality results with a focus on safety and satisfaction.
Booking our services is simple! Just visit our online booking page, select your desired service, and choose a date and time that works for you. If you have any questions, feel free to reach out to our team for assistance.
We proudly serve various neighborhoods throughout Dubai. Whether you’re in the heart of the city or a more suburban area, we’re here to help. Just check our service area list or contact us to see if we cover your location.
Yes, we offer eco-friendly cleaning options that prioritize your health and the environment. Our green cleaning products are effective and safe for your family and pets, giving you peace of mind while we work.
All of our cleaning professionals are certified and extensively trained in the latest cleaning techniques and safety protocols. Additionally, they undergo background checks and are fully vaccinated for your protection and peace of mind.
If you need to cancel or reschedule your booking, please notify us at least 24 hours in advance. This allows us to adjust our schedule accordingly. We understand that things happen, and we’re here to support you.